How do I know if my order has been successfully placed?
Once your order has been completed you will receive an email confirming your order, along with your order number.
How do I track my order?
Once you have completed a successful payment, you will receive an email with your order details and order number. Once processing is complete, you will receive a tracking number that will allow you to track your package via USPS.
How long will it take for my hair to ship?
Once you have placed your order, payment processing takes any where between 1-3 business days. Once processing is complete, your order will be shipped. All items are shipped via USPS. Following shipment, a tracking number will be sent to the email used to place your order. Your signature will be required when your package is delivered.
What do I do if my package has been lost?
If you have tracked your package and it states that it has been delivered, but you have not received your package, please contact USPS immediately. MML not responsible for packages that claim to be delivered, but are not. That is the sole responsibilty of USPS. Please contact them immediately.
What is your return policy?
No exchanges or returns. Please make sure all items in your cart are correct prior to placing your order. Once items have been shippped out, they are not eligible for return. Please email marielymaximobeauty@gmail.com immediatley if you have any questions.